TERMS AND CONDITIONS

General Provisions

These Terms and Conditions govern purchases made through the online store operated by Šetrireality s.r.o., with its registered office at Borová 3176/3, 010 07 Žilina, Slovakia, Company ID No. 46649808, Tax ID 2023539364, VAT ID SK2023539364, registered in the Commercial Register of the Slovak Republic Okresný súd Žilina oddiel: Sro/56612/L

These Terms and Conditions form an integral part of every purchase contract concluded between the Merchant as the Seller and the Buyer. All legal relationships arising from contracts concluded through the online store are governed by the laws of the Slovak Republic. If the Buyer is a consumer, legal relationships not expressly regulated by these Terms and Conditions shall be governed in particular by Act No. 40/1964 Coll. (Civil Code), as amended, and Act No. 108/2024 Coll. on Consumer Protection, as amended.

This online store is primarily intended for consumers (B2C). If the Buyer provides business identification details (such as Company ID, Tax ID or VAT ID) when placing an order, or otherwise indicates that the purchase is made within the scope of their business or professional activity, it is presumed that the Buyer is not acting as a consumer. In such a case, provisions intended exclusively for consumers and the Consumer Protection Act shall apply only where the Buyer actually acts outside the scope of their business or profession. Legal relationships with Buyers acting as entrepreneurs shall be governed primarily by the relevant provisions of Act No. 513/1991 Coll. (Commercial Code) and the Civil Code, depending on the nature of the contractual relationship.

Definitions

Consumer Contract means any contract concluded between the Merchant and a Consumer, irrespective of its legal form.

Operator means the person operating the online store. The Operator is also the Merchant and the Seller concluding purchase contracts through the website.

Merchant (Seller) means the person acting within the scope of its business activity when concluding and performing contracts with Buyers through the online store.

Buyer – Consumer means a natural person who, when concluding and performing a consumer contract, does not act within the scope of their business, profession or employment.

Digital Content means data created and supplied in digital form, including electronic gift vouchers where applicable.

Orders and Conclusion of the Purchase Contract

The Buyer selects products from the current offer published in the online store and adds them to the shopping cart by clicking the “Add to Cart” button. Within the shopping cart, the Buyer chooses the desired quantity of products and proceeds to the checkout.

Before submitting the order, the Buyer enters the required billing information, delivery address, selects the preferred delivery method and payment method, and confirms the order.

An order submitted through the online store is considered binding. By placing an order, the Buyer confirms that they have read and accepted these Terms and Conditions.

The display of products in the online store constitutes an invitation to conclude a purchase contract. The purchase contract is concluded when the Buyer submits the order and the Merchant subsequently confirms its acceptance by e-mail.

The Merchant shall send confirmation of the accepted order to the e-mail address provided by the Buyer without undue delay. This confirmation constitutes acceptance of the Buyer’s offer and results in the conclusion of the purchase contract. Once concluded, the contract may only be amended or cancelled by mutual agreement or in cases provided by applicable law.

Before submitting the order, the Buyer has the opportunity to review all entered information and correct any errors.

The purchase contract is concluded in the English language.

Prices

All prices displayed in the online store are final and include Value Added Tax (VAT), where applicable, together with all other taxes required by law.

The Merchant reserves the right to change product prices at any time before the Buyer submits an order. Where a product price is reduced, the Merchant shall indicate the previous price in accordance with applicable Slovak legislation, meaning the lowest price at which the product was offered during at least the previous 30 days before the price reduction.

Final Price

The total purchase price is displayed in the order summary immediately before the order is submitted. It includes VAT, where applicable, together with all mandatory charges associated with the selected delivery and payment method.

The final purchase price confirmed in the order cannot be changed unilaterally by the Merchant.

Unless expressly stated otherwise, promotional discounts and special offers cannot be combined.

Where payment is made in cash, the total amount may be rounded in accordance with the applicable Slovak legislation governing cash payments.

Payment Terms

The Buyer may pay for the ordered goods using the payment methods offered during the checkout process, including:

bank transfer,
payment card,
cash on delivery (where available),
any other payment methods currently offered in the online store.

Delivery Terms

The Merchant delivers goods using the delivery methods available during the ordering process. Depending on the destination country, delivery may be carried out by courier services, postal operators or other logistics partners selected by the Merchant.

Estimated delivery times depend on the destination country, the selected delivery method and product availability. The estimated delivery period is communicated during the ordering process and in the order confirmation. For purchases of €60 or more, delivery is free of charge.

Receipt of goods

The Consumer undertakes to take delivery of the goods at the agreed time. Upon receipt, the Consumer is obliged to check the physical integrity of the shipment.

The Consumer acquires ownership of the product only upon full payment of the purchase price. The risk of accidental destruction and accidental deterioration (damage) to the product passes to the Consumer upon receipt of the product.

Liability for non-conformity with the purchase contract

The Merchant is liable for any non-conformity that the goods have at the time of delivery and that becomes apparent within two years of delivery of the goods. If the non-conformity (defect) becomes apparent within two years of delivery of the goods, it is presumed that the non-conformity (defect) existed at the time of delivery; the burden of proof that this is not a non-conformity (defect) for which the Merchant is liable lies with the Merchant, unless proven otherwise or unless this presumption is incompatible with the nature of the goods or the non-conformity (defect).

Exercise of rights for defects (Notification of a defect)

The Consumer is entitled to exercise rights arising from liability for non-conformity (defect) if they notify the non-conformity (defect) without undue delay after its discovery, no later than two months from the date of discovery of the non-conformity (defect), and within the period during which the Merchant is liable for the non-conformity (defect).

Consumer rights:

If the goods are not in conformity with the purchase contract, the Consumer has the right to a remedy, namely repair or replacement of the goods, an appropriate discount from the purchase price or withdrawal from the purchase contract.
The Consumer may choose between repair and replacement of the goods. The Merchant may refuse the chosen remedy if it is impossible or would impose disproportionate costs on the Merchant.
The Merchant shall repair or replace the goods within a reasonable period after the Consumer has notified the defect, but no later than 30 days, unless a longer period is justified by an objective reason beyond the Merchant’s control. If it is necessary to extend this period for objective reasons, the Merchant shall inform the Consumer before the expiry of the 30-day period, stating the reason for the extension and the expected date for removing the non-conformity (defect). If the Merchant fails to remove the non-conformity (defect) within the stated period, the Consumer has the right to an appropriate price reduction or to withdraw from the purchase contract.
The Merchant shall provide the Consumer, without undue delay, with a confirmation of the notification of the defect on a durable medium; the confirmation shall state in particular the date of the notification, a description of the defect and the right exercised by the Consumer, and the period within which the defect will be remedied.

Procedure and costs:

The Consumer may notify a defect (make a complaint) by sending the goods together with a description of the defect and proof of purchase to the address: Infinitymuse.jewelry Diaľničná cesta 5, 903 01 Senec, Hala A, príjem tovaru brána 28.

If the Consumer has justifiably notified a defect, they are entitled to reimbursement of purposefully incurred and reasonable costs associated with the notification of the defect (in particular postage in the necessary amount). The Merchant shall reimburse these costs to the Consumer after the exercised right has been handled.
For delivery safety and verifiability of delivery, the Merchant requires that the goods be sent as a shipment with a tracking number enabling tracking (e.g., registered/insured mail or courier shipment). The Merchant does not accept ordinary letter mail and shipments without a tracking number (without the possibility of tracking), as such a method does not allow delivery to be proven and, in practice, shipments are frequently lost. If the Consumer nevertheless sends the goods in a way that does not allow tracking, they bear the risk of loss or non-delivery; this does not affect the Consumer’s rights if the shipment is demonstrably delivered to the Merchant.

Alternative dispute resolution

The Consumer has the right to contact the Merchant with a request for a remedy. If the Merchant responds negatively or fails to respond within 30 days, the Consumer has the right to submit a proposal to initiate alternative dispute resolution (ADR) pursuant to Act No. 391/2015 Coll. The ADR entity is the Slovak Trade Inspection (SOI), Prievozská 32, P. O. Box 5, 820 07 Bratislava 27, www.soi.sk.

Withdrawal from the contract

The Consumer is entitled to withdraw from the contract without giving a reason within 14 calendar days from the date of receipt of the goods.

If the Consumer ordered multiple goods in one order that are delivered separately, the withdrawal period starts on the date of receipt of the last delivered goods.

Procedure for withdrawal:The consumer may exercise the right to withdraw from the contract by letter, email or online form.

The Consumer may use the withdrawal form available on the Merchant’s website.
The withdrawal period is deemed to be met if the notice of withdrawal was sent to the Merchant no later than the last day of the period.
For delivery safety and verifiability of delivery, the Merchant requires that, when withdrawing from the contract, the goods be sent as a shipment with a tracking number enabling tracking (e.g., registered/insured mail or courier shipment). The Merchant does not accept ordinary letter mail and shipments without a tracking number (without the possibility of tracking), as such a method does not allow delivery to be proven and, in practice, shipments are frequently lost. If the Consumer nevertheless sends the goods in a way that does not allow tracking, they bear the risk of loss or non-delivery; this does not affect the Consumer’s rights if the shipment is demonstrably delivered to the Merchant.
The Merchant strongly recommends sending the goods as an insured shipment. The risk of accidental destruction, damage or loss of the goods during transport to the Merchant is borne by the Consumer until the goods are physically received by the Merchant. (Notice: If an uninsured shipment is sent and, due to visible damage to the packaging or incompleteness, it cannot be safely accepted, such shipment may be returned to the sender at their own risk.) The Merchant shall refund payments to the Consumer using the same method used by the Consumer for payment, unless the Consumer and the Merchant agree otherwise.
The Merchant shall refund to the Consumer all payments received from them under the contract, including the cost of delivering the goods to the Consumer (i.e., postage paid by the Consumer when ordering the goods, up to the amount of the cheapest ordinary delivery method offered by the Merchant), without undue delay and no later than 14 days from the date of delivery of the notice of withdrawal. The cost of returning the goods to the Merchant upon withdrawal is borne in full by the Consumer. The Merchant is not obliged to refund payments before the goods have been delivered to it or until the Consumer proves that the goods have been sent back.

Exceptions to the right of withdrawal:

The Consumer cannot withdraw from a contract the subject of which is:

sale of goods made to the Consumer’s specifications or goods made to measure (e.g., jewellery with engraving, jewellery made to order, ring size adjustment at the customer’s request, etc.);
delivery of digital content (e.g., an electronic gift voucher), if its provision began with the Consumer’s explicit consent and the Consumer declared that they had been duly informed that by giving such consent they lose the right to withdraw from the contract.
The Consumer is liable for any decrease in the value of the goods resulting from handling of the goods beyond what is necessary to ascertain the characteristics and functionality of the goods (e.g., if the jewellery is mechanically damaged or shows signs of wear).

Personal data protection

Customer information is processed in accordance with Regulation (EU) 2016/679 (GDPR) and Act No. 18/2018 Coll. on Personal Data Protection.

The legal basis for processing is the performance of the contract, compliance with legal obligations and the Merchant’s legitimate interest.

Supervisory authority

Slovak Trade Inspection, SOI Inspectorate for the Bratislava Region, Prievozská 32, 820 07 Bratislava 27.

Final provisions

Consumer rights are protected in particular by Act No. 108/2024 Coll. on Consumer Protection.

These Terms and Conditions enter into force on 2.8. 2026.

WEBSITE PRIVACY POLICY

Introduction

This Privacy Policy provides you with detailed information about how we collect and process your personal data when you use our site.

By providing us with your data, you warrant that you are over 13 years of age.

[is/we/will be] the data controller and responsible for your personal data (referred to in this Privacy Policy as “we”, “us” or “our”).

Contact Details

Our full details are:

Full name of the legal entity: Šetrireality s.r.o., with its registered office at Borová 3176/3, 010 07 Žilina, Slovakia, Company ID No. 46649808, Tax ID 2023539364, VAT ID SK2023539364, registered in the Commercial Register of the Slovak Republic Okresný súd Žilina oddiel: Sro/56612/L

Email address:

info@infinitymusejewelry.com

Postal address: Borova 3, 01007, Zilina

It is very important that the information we hold about you is accurate and up-to-date. If your personal data changes at any time, please let us know by emailing info@evaewieevita.com

What data we collect about you, for what purpose and on what basis we process it.

Personal data is any information from which an individual can be identified. It does not include anonymised data.

We may process the following categories of personal data about you:

Communication data, which includes any communication you send to us, whether via a contact form on our website, email, text messages, social media messages, social media posts or any other communication you send to us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, exercise or defence of legal claims. Our lawful ground for this processing is our legitimate interests, which in this case are to respond to communications sent to us, to maintain records and to establish, exercise or defend legal claims.

Customer Data, which includes data relating to the purchase of goods and/or services, such as your name, title, billing address, delivery address, email address, telephone number, contact details, purchase details and your card details. We process this data to deliver the goods and/or services you have purchased and to keep a record of those transactions. Our lawful ground for this processing is to perform a contract between you and us and/or to take steps at your request to enter into such a contract.

User Data, which includes data about how you use our website and any online services, together with any data you make public on our website or through other online services. We process this data to operate our website and ensure that you are provided with relevant content, to ensure the security of our website, to maintain backup copies of our website and/or databases and to enable the publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests, which in this case allow us to properly administer our website and our business.

Technical data, which includes data about your use of our website and online services, such as your IP address, your login details, details of your browser, length of visit to pages on our website, page views and navigation paths, details of the number of times you use our website, time zone settings and other technologies on the devices you use to access our website. The source of this data is our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to provide you with relevant website content and advertising, and to understand the effectiveness of our advertising. Our lawful grounds for this processing are our legitimate interests, which in this case allow us to properly administer our website and our business, to develop our business, and to decide on our marketing strategy.

Marketing data, which includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to participate in our promotions, such as competitions, prize draws, and free gifts, to provide you with relevant website content and advertising, and to measure or understand the effectiveness of that advertising. Our lawful basis for this processing is our legitimate interests, which in this case are studying how customers use our products/services, developing them, developing our business and deciding on our marketing strategy.

We may use Customer Data, User Data, Technical Data and Marketing Data to provide you with relevant website content and advertising (including Facebook ads or other display ads) and to measure or understand the effectiveness of the advertising we serve to you. Our lawful basis for this processing is our legitimate interests, which are to grow our business. We may also use this data to send you other marketing communications. Our lawful basis for this processing is either consent or legitimate interests (specifically, growing our business).

Sensitive Data

We do not collect any sensitive data about you. Sensitive data refers to data that includes details about your race or ethnic origin, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data. We do not collect any information about criminal convictions or misdemeanors.

If we are required to collect personal data by law or under the terms of a contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to supply you with goods or services). If you do not provide us with the requested data, we may have to cancel the product or service you have ordered, but if we do, we will inform you at that time.

We will only use your personal data for the purpose for which it was collected, or where necessary, for a reasonably compatible purpose. For more information about this, please contact us at info@infinitymusejewelry.com. If we need to use your data for a new, unrelated purpose, we will inform you and explain the legal grounds for the processing.

We may process your personal data without your knowledge or consent where required or permitted by law.

We make automated decisions. These decisions are made in preparation for or in connection with a contract with a data subject AND are intended to provide the data subject with something that they have requested; OR measures are taken to protect the legitimate interests of the individual, such as the possibility of appealing the decision.

How we collect your personal data.

We may collect data about you by providing it to us directly (for example, by filling in forms on our site or sending emails). We may automatically collect certain data from you when you use our website using cookies and similar technologies. For more detailed information about this, please see our Cookie Policy.

We may receive data from third parties, such as analytics service providers, such as Google based outside the EU, advertising networks, such as Facebook based outside the EU, search information providers, such as Google based outside the EU, technical, payment and delivery service providers, such as data brokers or aggregators.

We may also obtain data from publicly available sources, such as the company register and the electoral register located in the EU.

Marketing Communications

Our lawful basis for processing your personal data for the purpose of sending you marketing communications is either your consent or our legitimate interests (in particular, to develop our business).

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications if (i) you have made a purchase or requested information about our goods or services, or (ii) you have consented to us sending you marketing communications and in either case you have not since opted out of receiving such communications. Under these Regulations, if you are a limited liability company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.

We will obtain your explicit consent before we pass your personal data on to any third party for their own marketing purposes.

You can ask us or third parties to stop sending you marketing messages at any time by using the unsubscribe links in each marketing message sent to you or by emailing us at any time at info@infinitymusejewelry.com

If you opt out of receiving marketing communications, this opt-out does not apply to personal data provided as a result of other transactions such as purchases, warranty registration, etc.

Disclosure of your personal data

We may share your personal data with the parties listed below:

Service providers who provide IT and systems administration services.

Professional advisors including lawyers, bankers, auditors and insurers.

Government authorities who require us to report processing activities.

Third parties to whom we sell, transfer or merge parts of our business or our assets.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for the specified purposes and in accordance with our instructions.

International Transfers

We are subject to the provisions of the General Data Protection Regulations which protect your personal data. Where we transfer your data to third parties outside the EEA, we will ensure that certain safeguards are in place to ensure a similar level of security for your personal data. As such:

We may transfer your personal data to countries that have been approved by the European Commission as providing an adequate level of protection for personal data, or

If we use providers based in the US who are part of the EU-US Privacy Shield, we may transfer data to them as they have equivalent safeguards in place; or

If we use certain service providers who are established outside the EEA, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission that provide personal data with the same protection as it enjoys in Europe.

If none of the above guarantees are available, we may ask for your explicit consent for a specific transfer. You have the right to withdraw this consent at any time.

Data Security

We have implemented security measures to prevent accidental loss, use, alteration, disclosure or unauthorised access to your personal data. We only allow access to your personal data to those employees and partners who have a business need to know. They will only process your personal data on our instructions and must keep it confidential.

We have procedures in place to deal with any suspected personal data breach and, where we are legally obliged to do so, we will notify you and any relevant regulatory authorities of any personal data breach.

Data Retention

We will only retain your personal data for as long as is necessary to fulfil the purpose for which we collected it, including to meet any legal, accounting or reporting requirements.

When deciding on the appropriate retention period, we take into account the amount, nature and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes of the processing, whether it can be achieved by other means and legal requirements.

For tax purposes, we are required by law to retain basic information about our customers (including contact details, identity details, financial details and transaction details) for six years after they cease to be our customers.

In certain circumstances, we may anonymise your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice.

Your Legal Rights

Under data protection laws, you have rights in relation to your personal data, which include the right to request access, rectification, erasure, restriction, portability, object to processing, the right to data portability and (where the lawful basis for processing is consent) the right to withdraw consent.

For more information about these rights, please visit:

If you wish to exercise any of the above rights, please email us at info@evaewieevita.com

You will not be charged a fee to access your personal data (or to exercise your other rights). However, we may charge a reasonable fee if your request is manifestly unfounded, repetitive or excessive, or refuse to comply with your request in these circumstances.

We may need to ask you for specific information to help us confirm your identity and ensure your right to access your personal data (or to exercise your other rights). This is a security measure to ensure that personal data is not disclosed to anyone who is not entitled to receive it. We may also contact you to ask for further information in relation to your request in order to speed up our response.

We aim to respond to all legitimate requests within one month. Occasionally, it may take longer than a month if your request is particularly complex or you have made multiple requests. In such cases, we will inform you.

We would appreciate it if you would contact us first if you have a complaint so that we can try to resolve it.

Third Party Links

This website may contain links to third party websites, plug-ins and applications. By clicking on these links or allowing these connections, third parties may collect or share data about you. We do not control these third party websites and are not responsible for their privacy statements. When you leave our website, we recommend that you read the privacy notice of each website you visit.

You can set your browser to reject all or some browser cookies or to alert you when websites set or access cookies. If you disable or reject cookies, please note that some parts of this website may not be available or may not function properly.

You can restrict or block the use of cookies in your web browser settings. Information on the settings of a specific browser can be found at the following addresses:

Internet Explorer: windows.microsoft.com

Google Chrome: support.google.com

Mozilla Firefox: support.mozilla.org

Opera: help.opera.com • Safari: support.apple.com

Cookies are processed according to the purpose by the following processors:

Google Analytics, operated by Google Inc., 1600 Amphitheatre, Parkway, Mountain View, CA 94043, USA.

The collected cookies are then processed by Google Inc. in accordance with the Privacy Policy.

Facebook Pixel services, operated by Facebook Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

The collected cookies are then processed by Facebook Inc. in accordance with the Privacy Policy.

Information last updated: 2.8.2025